General conditions of sale

Lashlab Cosmetics General Conditions of Sale

1. Object

   • These General Terms and Conditions govern the sale of products by Lashlab Cosmetics to its customers in mainland France.

2. Price

   • The prices of our products are indicated in euros, all taxes included, excluding shipping costs.

3. Order

   • You can place an order on our website. The ordering process is as follows: choosing items and adding them to the basket, validating the contents of the basket, identifying yourself on the website or registering, choosing the delivery method, choosing the payment method and validating the payment.

4. Validation

   • You declare that you have read and accepted these General Terms and Conditions before placing your order. Validation of your order therefore constitutes acceptance of these General Terms and Conditions.

5. Delivery

   • We do our best to deliver the products ordered within the timeframes indicated when ordering.

6. Payment

   • Payment for your purchases is made by credit card or any other means offered on the site.

7. Back

   • In accordance with the law, you have a right of withdrawal of 14 days from receipt of your products to exercise your right of withdrawal without having to provide reasons or pay a penalty.

8. Guarantee

   • All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by the Civil Code.

9. Responsibility

   • We do our best to satisfy our customers. However, we cannot be held responsible for late delivery or stock shortages.

10. Applicable law in the event of disputes

    • The language of this contract is French. These T&Cs are subject to French law.

11. Personal information

    • The information you send us is processed by Lashlab Cosmetics to manage your orders. In accordance with the law, you have the right to access and rectify information concerning you.